You will love the products and services provided by High Point SEO & Marketing (referred to hereinafter as “High Point SEO & Marketing”). Here’s what you should know for each product and service.
There are no refunds on products delivered in electronic (digital) format. All sales are final with no exceptions.
Refunds on Digital Marketing Services (including SEO, Social Media Management, Website Design & Redesign, Website Hosting, Logo Design, and any other services offered by High Point SEO & Marketing) are governed by the terms and conditions of those products. If the terms of the refund and cancellation policies in any product description conflicts with the terms of the refund and cancellation policies on this web page, the terms of the refund and cancellation policies in the product description shall govern.
If any term on this web page conflicts with any term in any customer agreement, the term in the customer agreement will govern.
You agree on behalf of your executors, administrators, beneficiaries, heirs and assigns, to waive, release, forever discharge and hold harmless High Point SEO & Marketing from and against any and all existing or potential claims, demands, causes of action, suits, liabilities, interests, damages, losses, costs and expenses (including but not limited to reasonable attorneys’ fees and other litigation costs and expenses) asserted or unasserted, known or unknown, in connection with, arising from or in any way related to your participation and investment in High Point SEO & Marketing’s services.
You understand and acknowledge that High Point SEO & Marketing makes no guarantee as to any results of the services.
High Point SEO & Marketing does not represent or guarantee that you will achieve the same or similar results to the testimonials or case studies you see on our website or social media.
All services must be paid for (or a Payment Schedule Agreement signed) before any services are rendered or scheduled.
You authorize High Point SEO & Marketing or any representing business of High Point SEO & Marketing to charge your bank account and/or credit card for each payment due herein. You are responsible for all payments due unless otherwise agreed to in writing. An administrative fee of 5% of your payment will be billed to your bank account and/or credit card for each day your payment is late if High Point SEO & Marketing is unable to collect payments due for any reason after 9 days. High Point SEO & Marketing reserves the right to stop all work and remove your website from being live on the web if payments remain unpaid. If a scheduled payment remains unpaid and/or delinquent for more than thirty (30) days, the full balance owed for the remaining contracted term under this agreement shall be due and payable forthwith. You agree to pay all costs of collection, including but not limited to collection agency fees, maximum interest allowed by the state of Connecticut or applicable state, court costs, and reasonable attorney’s fees. You understand that the total amount indicated herein is owed regardless of your results and the amount of time High Point SEO & Marketing has worked with you. If you initiate a chargeback through your bank account or credit card, a re-collection fee of ninety-five ($95) dollars will be charged to your bank account or credit card for each dispute. The processing of said re-collection fee to the credit card or bank account shall constitute receipt of payment. All products and services provided by High Point SEO & Marketing are not transferable. Any balance that has been past due for ten (10) business days or longer may be referred to a third-party collections agency immediately.
30-day notification is required to cancel your auto-pay. Auto-pays are run based on the frequency explained at purchase. The next autopay scheduled within this 30-day period will be run and applied in full. All of your agreement privileges will remain in force until the end of the period following your last payment, as it normally would prior to the auto-pay.
If your purchase includes a minimum required term of commitment with auto-renewal, please note that cancellation within the initial commitment period is subject to the terms outlined in the agreement. If you choose not to cancel within the 30-day notification period following the initial commitment period, your commitment will automatically renew for subsequent terms as outlined in the agreement. In the event of cancellation after the auto-renewal, a 30-day notification is required to cancel your auto-pay. Auto-pays are run based on the frequency explained at purchase. The next autopay scheduled within this 30-day period will be run and applied in full. All of your agreement privileges will remain in force until the end of the period following your last payment, as it normally would prior to the auto-pay.
High Point SEO & Marketing may terminate your relationship for good cause. The determination of whether good cause is present is in the sole and reasonable discretion of High Point SEO & Marketing. In the case of a good cause termination, no refunds will be issued, and any applicable payment plans will remain in effect until full payment is completed.
High Point SEO & Marketing reserves the right to terminate this agreement at its sole discretion, even in the absence of ‘good cause.’ If High Point SEO & Marketing decides to terminate the agreement without ‘good cause,’ the client will be notified in writing, and any prepaid fees for services not yet rendered will be refunded on a pro-rata basis. Additionally, if High Point SEO & Marketing determines that entering into a higher-paying contract with another client is in its best interest, High Point SEO & Marketing may terminate this agreement with 30 days written notice to the client. In such cases, any prepaid fees for services not yet rendered will be refunded on a pro-rata basis.
To preserve the integrity of our clients, our business, and our industry trade secrets we do not allow anyone to share or obtain any of our records.
You understand that there are no guarantees of results and that these services are an investment in your business and although it is the goal, you understand you may not receive a return on your investment every month.
Knowing the material risks and appreciating, knowing and reasonably anticipating these risks are a possibility, you hereby expressly assume all of the delineated risks of I do hereby waive, release and forever discharge High Point SEO & Marketing or any representing business of High Point SEO & Marketing from any and all liability for any present and future injuries or damages resulting and/or arising from my participation and investment in High Point SEO & Marketing’s Digital Marketing Services.
For all other inquiries, please contact us at hayley@highpointseomarketing.com
